Field-tested by my team. Catchment overlap with our existing CRM was minimal — almost all net-new leads. Bought it for our mercure hotels locations sales team's Australia pipeline. One column I'd add next refresh: secondary email.
Thanks for the honest feedback, the points you raised are on the refresh checklist for the next pull. If you want the gaps fixed sooner than the next refresh, open a support ticket and we'll spin a one-off pull.